The Institute of Sexology and Sexual Medicine at the Charité - Universitätsmedizin Berlin (PROVIDER) operates the troubled-desire.com website, providing the service.
We take the protection of your personal data very seriously and adhere strictly to the rules of data protection laws. Personal data is collected on this website only to the extent technically necessary. In no case will the data collected be sold or otherwise disclosed to third parties. We also oblige any external service providers to comply with these measures.
Please note that data transmission over the Internet (for example, when communicating via e-mail) may have security vulnerabilities. A complete protection of the data from access by unauthorzed third parties is generally not possible for technical reasons. We make every effort to protect your data in the best possible way.
The following statement summarizes how we warrant protection during data collection and exactly what kind of data for which purpose is collected.
Personally identifiable data
Identifiable personal data are details of the personal and material circumstances of a specific or identifiable natural person. This includes information such as your name, address, postal address, telephone number. Information that is not linked to your identity (such as the number of users of the website) is not included. Under rare circumstances a very unique combination of not identifiable personal data can be linked to your identity. Please be aware of that.
You can use our online service without revealing your identity.
Information Processing on this Website
The PROVIDER does not save Server Log Files, i.e. no information sent from your browser. IP addresses are used solely for geo-localisation.
For content management of Troubled Desire, we use the web CMS Contao. The following page types are used: Home Page, simple page containing text, image, video, and audio content, and an online survey used for personal feedback on sexual preference and problematic sexual behavior on the site and for research purposes. No personally identifiable data is collected for this purpose.
If the user starts a new session, it is stored under a randomly generated cryptic ID. This ID is displayed to the user at any time and only allows access to the entered data again under this ID. For each cryptic ID, in addition to the answers given to the questions in the online survey, the following data is stored: country of the user, determined from the IP address, (IP address will not be saved) progress of the Online survey and date and time of first access to the online survey.
The legal basis for the processing of information is Article 6, § 1, P.1 lit. f. GDPR. The eligible interest of the PROVIDER to collect data is listed above as purpose for information processing. Never will the PROVIDER use collected data for the purpose of drawing conclusions to you as a person. For the PROVIDER, the data can in no way to be connected to any particular user/person.
One member of the Institute of Sexology and Sexual Medicine at the Charité-Universitätsmedizin Berlin and the authorized staff members of EIKONA Media GmbH have access to the data collected via Web-CMS Contao. The responsible staff members of EIKONA Media GmbH and EIKONA Systems GmbH also have access to the webserver, including the database.
The website uses so-called cookies in several places. They serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and stored by your browser. All cookies we use, with the exception of Matomo (former) PIWIK cookies (see below), are so-called "session cookies". They will be deleted automatically after the end of your visit or closing the browser program. Cookies do not harm your computer and do not contain viruses.
Statistics / Matomo Analytics
An analysis tool is currently not used. In the future, this website will use Matomo Analytics, an open-source software for statistical analysis of visitor access. Matomo Analytics is integrated and hosted on the same server as Trobled Desire. Matomo Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of how you take advantage of our service. The information generated by the cookie about your use of this website is stored on the own server of the provider in Germany. The IP address is not stored after processing. Matomo cookies remain on your device until you delete them. Matomo cookies are stored on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the anonymous analysis of user behavior in order to optimize the website for the user. The information generated by the cookie about the use of this website will not be disclosed to other third parties than mentioned. You can prevent the installation of cookies by setting your browser software accordingly; however, please be aware that if you do so you may not be able to use the full functionality of this website.
In this case, an opt-out cookie will be deposited in your browser that prevents Matomo Analytics from saving usage data. Deleting your cookies will result in deletion of the Matomo opt-out cookie as well. The opt-out must be reactivated when revisiting our site.
Your rights to information, rectification, deletion or blocking
You have the right to demand information, correction, deletion or blocking of your data at any time. Please contact the Institute for Sexology and Sexual Medicine, Charité - Universitätsmedizin Berlin, represented by Prof. Dr. Dr. Klaus M. Beier: <email@example.com>#
You are entitled, at any time, to file a complaint to the responsible regulatory agency. The agency responsible is in accord with your place of residence, your place of work or the alleged violation. A list of regulatory agencies (for the non-public realm) incl. addresses can be looked up at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.
Our Services do not address anyone under the age of 14. We do not knowingly collect personal identifiable information from children under 13 and do not forward this, either.
Links to Other Sites
Responsible for data collection and use
Charité - Universitätsmedizin Berlin
CC01 - Centrum für Human- und Gesundheitswissenschaften
Institut für Sexualwissenschaft und Sexualmedizin
t: +49 30 450 529 302
Contact our offically athorized Data Protection Manager:
Charité Universitätsmedizin Berlin
Campus Charité Mitte
Updated: 2th of July 2018